Worldwide shipping | Free shipping on orders over $145 Learn more

Contact Us

Vela Sailing Supply

We’re here for you — on and off the water.

Questions about gear, orders, compatibility, rigging, or what fits your boat?

Tell us what you’re working on and give us as much detail as you can. Boat model, product, measurements, order number, photos, or anything else that helps our crew understand what you need.

Get in touch

Our crew will get back to you as soon as possible.

By submitting this form, you’re contacting Vela Sailing Supply directly.
Not sure what you need?

Sailboat gear can get technical. That’s why we’re here.

Send us your boat model, the part you’re replacing, a photo, dimensions, or the problem you’re trying to solve. Our crew can help narrow down the right hardware, rigging, sail, or replacement component.

Crew Availability
Monday–Friday · 8:30 AM–6:00 PM · US Central Time
Quick answers

Before you send the flare.

A few answers to the questions our crew receives most often. If yours isn’t here, contact us directly.

01 How can I track my order?
Once your order ships, you’ll receive a shipment confirmation with tracking information. You can also review available order information through your customer account.
02 How much will shipping cost?
Shipping options and available rates are calculated during checkout. Add the products you need to your cart and enter your delivery information to see the available methods.
03 When will my order ship?
Product availability can vary by item. Once your shipment leaves our facility, you’ll receive confirmation and tracking information.
04 What if I received the wrong item or something is missing?
Contact our customer service team as soon as possible so we can review the shipment and help resolve the issue. You can call 877-240-8352 or email orderprocessing@velasailingsupply.com .
05 What is your return policy?
Visit our Returns & Exchanges page for eligibility, instructions, and complete return information.
06 Do you ship internationally?
International availability depends on the destination and products in your order. Enter your shipping information during checkout to view available delivery options.
07 I’m not sure which product fits my boat. Can you help?
Absolutely. Send our technical team your boat model, current setup, measurements, photos, or the component you’re trying to replace at tech@velasailingsupply.com .
08 Can I pick up my order locally?
Yes. When local pickup is available for your order, select the pickup option during checkout and we’ll prepare it for you at our Rockwall location.
Rockwall, Texas

Come see us in person.

Shop online and pick up locally, or visit our crew when you need hands-on help with your next sailing project.

Vela Sailing Supply 1830 East Interstate 30 Hwy, Suite 300
Rockwall, TX 75087