1. All prices are subjected to change without prior notice.
2. We reserve the right to correct typographical and printing errors.
3. We reserve the right to correct prices or calculation errors.
We reserve the right not to proceed with any order where we feel that it will put us, the recipient or any other party in a vulnerable position either financially or for any other justifiable reason. We will contact every customer placing an order to notify them of the cancellation providing a viable contact e-mail address has been given. We may not be prepared to incur extra expense, other than to use e-mail to cancel such an order.
We list some examples below.
(a) Payment cannot be cleared through the payment card details provided and requests for further information or contact provide no response within a reasonable time frame for the order concerned. We presume our messages are not received or are being ignored.
(b) Insufficient delivery address details are provided, where we consider the order will not be delivered, through lack of information and we have received no reply to our request for further information.
(d) Insufficient customer details or details for the person paying for the order. (e) Impossible or incorrect delivery date requested, where other details seem insufficient. No customer reply to query.
(f) Urgent order for immediate dispatch where details are incorrect or badly entered with no response from customer.
(g) It is our opinion, from assessing the order details, that the order may be fraudulent or erroneous.
(h) In all custom products will apply a 20% restocking fee for cancellations or returns.
We trust that for the majority of orders it will not be necessary to even consider cancellation but this will be done should the need arise. We reserve the right to cancel and we will not accept any complaint from any customer, immediately or at a later date, where we do not feel comfortable to proceed with the order for the above reasons.
We reserve the right, under certain circumstances, whether to fully explain our reasons for cancellation.
Rigging labor safety note: DO NOT rely on splices and/or shackles to hoist yourself or any other person up the rig. Tying a well executed knot and use a secondary safety line is mandatory. The splices done on rope are intended for sail controls only.
Vela Sailing Supply is not liable for any injury, damage or death generated by failure of any of the rigging labors.
2. We reserve the right to correct typographical and printing errors.
3. We reserve the right to correct prices or calculation errors.
We reserve the right not to proceed with any order where we feel that it will put us, the recipient or any other party in a vulnerable position either financially or for any other justifiable reason. We will contact every customer placing an order to notify them of the cancellation providing a viable contact e-mail address has been given. We may not be prepared to incur extra expense, other than to use e-mail to cancel such an order.
We list some examples below.
(a) Payment cannot be cleared through the payment card details provided and requests for further information or contact provide no response within a reasonable time frame for the order concerned. We presume our messages are not received or are being ignored.
(b) Insufficient delivery address details are provided, where we consider the order will not be delivered, through lack of information and we have received no reply to our request for further information.
(d) Insufficient customer details or details for the person paying for the order. (e) Impossible or incorrect delivery date requested, where other details seem insufficient. No customer reply to query.
(f) Urgent order for immediate dispatch where details are incorrect or badly entered with no response from customer.
(g) It is our opinion, from assessing the order details, that the order may be fraudulent or erroneous.
(h) In all custom products will apply a 20% restocking fee for cancellations or returns.
We trust that for the majority of orders it will not be necessary to even consider cancellation but this will be done should the need arise. We reserve the right to cancel and we will not accept any complaint from any customer, immediately or at a later date, where we do not feel comfortable to proceed with the order for the above reasons.
We reserve the right, under certain circumstances, whether to fully explain our reasons for cancellation.
Rigging labor safety note: DO NOT rely on splices and/or shackles to hoist yourself or any other person up the rig. Tying a well executed knot and use a secondary safety line is mandatory. The splices done on rope are intended for sail controls only.
Vela Sailing Supply is not liable for any injury, damage or death generated by failure of any of the rigging labors.