Call us at 877-240-8352
Customer Service & Orders
Got a question about gear, shipping, or what fits your boat best? Drop us a line. Our crew is ready to help you find the right solution.
Whether you have questions about gear, orders, or need expert sailing advice — we’re ready to help.
Fill out the form and our crew will get back to you as soon as possible.
Prefer to talk directly? You can also
call, WhatsApp or email us
.
Call, message, or email us — whatever works best for you. Our crew is available Monday to Friday, 8:30 a.m. to 6:00 p.m. (US Central Time).
Click the "My Account" link at the bottom of our site to sign in and check your orders status.
Click the "My Account" link at the bottom of our site to sign in and view the orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
Click the "My Account" link at the top right-hand side of our site to track your order.
Click the "My Account / Order Status" link at the top right-hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of Delivered, please contact customer service for assistance.
Click the "My Account / Order Status" link at the top right-hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of Delivered, please contact customer service for assistance.
Click the "My Account / Order Status" link at the top right-hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of Delivered, please contact customer service for assistance.
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
1) Click the "My Account / Order Status" link at the top of our site.
2) Enter your email address.
3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
Click the "My Account / Order Status" link at the top navigation bar of our site to edit your account information.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to Checkout to see available methods and prices.
You can use this link to reset your password or click the "My Account / Order Status" link at the top of our site. Under the login box you’ll see "Forgot your password? Click here".
Please click here for more information on returning an item.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
Please see our Returns & Exchanges page for complete details.
Please see each individual item page for availability. After placing your order, you may click the My Account / Order Status link to track status. You will receive a shipment confirmation and tracking information within 24–48 hours of shipment.
Please create an account by clicking the My Account / Order Status link at the top of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the dropdown, unfortunately we cannot ship to your country at this time. Click here for more worldwide shipping information.
During checkout you may choose any of our current payment options. We will not ship your order until we receive payment.
Shipping is automatically calculated at checkout. Add items to your cart and proceed to see method choices and prices.
Please see our Terms & Conditions for complete details.
We collect sales tax in jurisdictions where required by law. Tax is calculated at checkout based on your shipping address.
Click the My Account / Order Status link at the top of our site to review your orders. If you have further questions, please contact customer service.
Click the My Account / Order Status link at the top of our site to print invoices.
Credits usually take 7–10 business days from the time we receive your item(s).
Your credit card will be charged within 24 hours prior to shipment of your item(s).
To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem it, click here.
To find the product(s) you're looking for, you may:
If you have any trouble locating a product, feel free to contact customer service for assistance.
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website.
QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. Links show a “hand” cursor; non-links show an “arrow”.
After adding items to your cart, click the My Cart link at the top of this site. At the left side of the shopping cart you'll see a box to enter your coupon code.
It is our commitment to provide you with the best value, at the best price. Read more of our Price Matching Policy.
We value your privacy. Please view our Privacy Policy for complete details.
This website is protected with SSL (secure socket layer) encryption.
1830 East Interstate 30 Hwy, Suite 300, Rockwall, TX 75087
We offer convenient local pickup for online orders — just select the option at checkout and we'll have it ready for you.